escalation-triage-mcp

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The full-stack TypeScript framework to build, test, and deploy production-ready MCP servers and AI-native apps.

Overview

Sentinel TriAge Hub is an MCP-based support escalation triage system that unifies signals from Zendesk tickets, Slack messages, and GitHub bug reports into a coordinated 5-agent workflow. It exposes 11 MCP tools for collecting signals, scoring churn and SLA-breach risk, classifying escalations, assigning leads by workload, and sending notifications, alongside a real-time web dashboard.

⭐ 2.5kDevOps & DeploymentTypeScriptRepo ↗Updated 2026-10-19

Installation

MCP client config (paste into mcp.json)

{
  "mcpServers": {
    "nitrocloudofficial-nitrostack-sample-apps-escalation-triage-mcp": {
      "url": "https://esclation-triag-multi-agent-mafias-amrita-university-coimbatore.cloud.nitrostack.ai/mcp"
    }
  }
}

Agent install prompt

Copy and paste into Cursor / Claude / other agents to install this MCP for you

Please read this MCP repository and install it into my current environment:
https://github.com/nitrocloudofficial/nitrostack/tree/main/sample-apps/escalation-triage-mcp

Known working client config (can write into mcp.json):
{
  "mcpServers": {
    "nitrocloudofficial-nitrostack-sample-apps-escalation-triage-mcp": {
      "url": "https://esclation-triag-multi-agent-mafias-amrita-university-coimbatore.cloud.nitrostack.ai/mcp"
    }
  }
}

Please: 1) check README for deps and env vars; 2) write config for my client; 3) if secrets are missing, tell me what to fill — do not invent values.

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